Website chat & voice support
Visitors get answers by chat or voice, grounded in the pages and files you upload, and a person steps in when needed.
What a Batao AI agent does for website chat & voice support
A Batao AI website agent sits on your site as a chat and voice widget, answers visitors from the documents and pages you upload, books appointments and saves contact details inside the chat, and keeps a transcript of every conversation. It says when it doesn't know rather than guessing, and you can add a document whenever a question keeps coming up.
What the agent does for you
- Embeds on your website as a chat and voice widget.
- Answers from your uploaded documents and pages.
- Books appointments and saves contact details in the chat.
- Keeps a transcript of every conversation.
Phone agents speak 14 languages, from English to Gujarati.
Example call
Illustrative example
Agent: Hi there, how can I help?
Caller: How do I reset my password?
Agent: On the login page, choose 'Forgot password' and we'll email you a link. Want me to send that to your address?
Caller: Yes please.
Setting it up for website chat & voice support
- 1
Describe the agent
Or let the app write it from a sentence. Say what it covers and what it should hand to a person.
- 2
Upload what it should know
Help pages, FAQs, price lists, policies. It answers from these.
- 3
Paste the snippet
One line on your site, and the widget is live on the pages you choose.
Questions about website chat & voice support
How do I put it on my website?
Copy one script snippet from the agent's page and paste it into your site. It works on any site that lets you add a script, including WordPress, Shopify and Webflow.
What does it do with questions it can't answer?
It says it doesn't know and offers to take the visitor's details for a person to follow up. You see the question in the transcript and can add a document for next time.
Does the voice option need anything from the visitor?
Only a microphone and a click. Voice conversations run in the browser; there is nothing to install.
Tell us about your calls. We'll set up an agent you can hear.
We usually reply within an hour.
Other use cases