Automotive dealers & service centres
Service slots fill by phone, and the feedback call after every job is the one nobody has time for. Your agent does both, in the customer's language.
What a Batao AI agent does for automotive dealers & service centres
For a dealer or service centre, a Batao AI agent takes service and pickup bookings on inbound calls, calls every customer after a job to ask how it went, reminds owners when a service is due, and records each answer with a transcript. Unhappy customers are flagged to the service manager the same day, so a complaint is handled before it becomes a review.
What the agent does for you
- Books service and pickup slots from inbound calls.
- Calls every customer after a service to ask how it went and records the answers.
- Reminds owners when a service is due.
- Flags unhappy customers to your service manager the same day.
Phone agents speak 14 languages, from English to Gujarati.
Example call
Illustrative example
Agent: Hello, this is the service team at Metro Motors. Your car was serviced on Monday. Could I ask two quick questions?
Caller: Sure.
Agent: How satisfied were you with the work, from one to five?
Caller: Four. The wait at pickup was long.
Agent: Thanks, I've noted the wait at pickup. Someone from the branch will look into it.
Setting it up for automotive dealers & service centres
- 1
Write the feedback questions
Three to five questions, in the order you want them asked. A rating, then a reason, works well.
- 2
Upload the day's list
Customers whose cars were serviced, with numbers and preferred language. The agent calls within the hours you set.
- 3
Read the results
Every answer and transcript is on the campaign page, with an export for your CRM or spreadsheet.
Questions automotive dealers & service centres ask us
How soon after a service does the call go out?
Whenever you upload the list, within the calling hours you set. Most centres upload once a day and let the agent call the next morning.
Can the agent speak to customers in Hindi or Tamil?
Yes. Set up one agent per language and put each customer on the list for the language they prefer. The questions can be written once and translated.
What happens when a customer is unhappy?
The answer is recorded and the call is marked for follow-up. Your service manager sees it on the campaign page and can hear the recording before calling back.
Tell us about your business. We'll set up an agent you can hear.
We usually reply within an hour.