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Appointment booking

The agent checks your real calendar during the call, offers free slots and books the one the caller picks.

What a Batao AI agent does for appointment booking

Batao AI books appointments by reading free and busy times from Google Calendar or Microsoft 365 during the call, offering the nearest free slots, and writing the booking the caller chooses into the calendar. It reschedules or cancels when a customer calls to change, and works both on phone calls and in website chat, where the visitor can pick a slot on screen.

What the agent does for you

  • Reads free and busy times from Google Calendar or Microsoft 365.
  • Offers the nearest free slots and books the one chosen.
  • Reschedules or cancels when a customer calls to change.
  • Works on phone calls and in website chat.

Phone agents speak 14 languages, from English to Gujarati.

Example call

Illustrative example

  1. Agent: When would you like to come in?

  2. Caller: Thursday morning.

  3. Agent: Thursday at 10 AM and 11:30 AM are free. Which one?

  4. Caller: 11:30.

  5. Agent: Booked: Thursday at 11:30 AM. You'll get a confirmation.

Setting it up for appointment booking

  1. 1

    Connect the calendar

    Sign in to Google or Microsoft once. The agent reads availability from it and writes bookings to it.

  2. 2

    Set appointment length and hours

    How long a booking is and when bookings may start. The agent only offers slots that fit.

  3. 3

    Tell it what to collect

    Name, phone, reason for the visit: whatever you want on the calendar entry.

Questions about appointment booking

Does it see my real availability?

Yes. It reads your calendar during the call, so a slot that was taken a minute ago is not offered. Bookings appear in your calendar as soon as the call ends.

Can a caller move an appointment they already have?

Yes. The agent finds the booking by name and time, offers new slots and moves it. Cancellations free the slot straight away.

Which calendars work?

Google Calendar and Microsoft 365 (Outlook) today. Connect one per agent from the agent's settings.

Tell us about your calls. We'll set up an agent you can hear.

Talk to us

We usually reply within an hour.