Surveys & feedback
After a sale, a service or a visit, the agent calls, asks your questions and records what people say, in their own words.
What a Batao AI agent does for surveys & feedback
Batao AI runs survey and feedback calls across a list within set hours, asks your questions in order, records each answer with the transcript and recording, and handles several languages in one campaign. Results are visible the same day and export to a spreadsheet, so feedback after a sale, a service or a visit reaches you while it can still be acted on.
What the agent does for you
- Runs a questionnaire across a list, within set hours.
- Records each answer with the transcript and recording.
- Handles several languages in one campaign.
- Exports results for your reports.
Phone agents speak 14 languages, from English to Gujarati.
Example call
Illustrative example
Agent: Hello, this is a quick feedback call from City Dental about your visit on Tuesday. Do you have a minute?
Caller: Yes.
Agent: How would you rate the visit, from one to five?
Caller: Five. The doctor was very patient.
Agent: Thank you, I've noted that.
Setting it up for surveys & feedback
- 1
Write the questions
Short and in order. A rating followed by 'why' gives you numbers and reasons.
- 2
Upload the list
The people to call, with a language each if needed. The agent calls within the hours you set.
- 3
Read the results
Every answer, transcript and recording on the campaign page, with an export.
Questions about surveys & feedback
How long should a feedback call be?
Two to four questions, under two minutes. Completion drops sharply after that. The agent tells the caller how long it will take at the start.
Can people refuse or ask to be removed?
Yes. The agent ends the call politely, and numbers you add to the do-not-call list are never called again by any campaign.
Can I hear the actual calls?
Yes. Every call has a recording and a transcript alongside the recorded answers, so you can check how a response was given.
Tell us about your calls. We'll set up an agent you can hear.
We usually reply within an hour.