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Clinics & healthcare

Patients call to book, move or ask about a visit. Your agent answers at once, books into your calendar and passes anything clinical to your staff.

What a Batao AI agent does for clinics & healthcare

For a clinic, a Batao AI phone agent answers every call, books and reschedules appointments directly in the clinic's Google or Microsoft calendar, calls patients the day before to confirm, and answers routine questions about timings and location. It does not give medical advice: a clinical question is passed to staff with a note of what was asked, and every call leaves a transcript and recording.

What the agent does for you

  • Answers the phone around the clock and books appointments into your connected calendar.
  • Calls patients the day before to confirm, and reschedules when they can't make it.
  • Answers routine questions about timings, location and what to bring.
  • Hands clinical questions to your team with a note of what was asked.

Phone agents speak 14 languages, from English to Gujarati.

Example call

Illustrative example

  1. Agent: Good morning, Sunrise Clinic. How can I help?

  2. Caller: I need to see Dr Rao this week for a follow-up.

  3. Agent: Dr Rao has Thursday at 4:30 PM free. Shall I book that?

  4. Caller: Yes please, it's for Meena Pillai.

  5. Agent: Done, Meena. Thursday at 4:30 PM with Dr Rao. You'll get a reminder call the day before.

Setting it up for clinics & healthcare

  1. 1

    Describe the clinic

    Doctors, timings, what the agent may and may not answer. Written in plain words, not a script.

  2. 2

    Connect the calendar

    Google Calendar or Microsoft 365. The agent reads free slots and books into it during the call.

  3. 3

    Point your number at it

    Inbound calls go to the agent; reminder calls go out on the schedule you set.

Questions clinics & healthcare ask us

Will the agent give medical advice?

No. It books, reschedules and answers practical questions. Anything clinical is handed to your staff, and the agent tells the caller someone will get back to them.

Can it book into the calendar we already use?

Yes. It connects to Google Calendar and Microsoft 365, checks real availability during the call and writes the booking there, so reception sees it at once.

What languages can patients speak?

The phone agents speak the languages listed on this page, including Hindi, Tamil, Telugu and English. Each agent is set up in one language, and you can run one per language.

Tell us about your business. We'll set up an agent you can hear.

Talk to us

We usually reply within an hour.