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Voice AI Agent

Give your business number an agent that picks up at once, runs calls to a list, and tells you everything that was said.

What the Voice AI Agent does

Batao AI's Voice AI Agent is a phone agent for a business. It answers inbound calls with the greeting and manner you set, makes outbound calls to a list for surveys, follow-ups and reminders within the hours you choose, books appointments into Google or Microsoft calendars during the call, transfers to a person when asked, and leaves a transcript, a summary and a recording of every call. It speaks the languages listed on this page, one per agent.

Everything it can do

  • Inbound calls

    Point your business number at the agent and it answers every call at once, with the greeting and manner you set. Nothing goes to voicemail.

  • Outbound campaigns

    Upload a list, set the hours and the notice it reads first. Surveys, feedback, follow-ups and reminders run as campaigns you can watch live.

  • Calendar booking

    Connect Google Calendar or Microsoft 365. The agent checks real availability on the call, offers free slots and books the one chosen.

  • Forms

    A set of questions the agent asks in order and records answer by answer. Build one once and attach it to any agent.

  • Jobs

    Describe a job in plain words, from booking a cake order to screening a lead, and the agent writes the steps. You check them and confirm before it goes live.

  • Live hand-off

    Add a number and the agent transfers the caller to a person when they ask for one or when it is out of its depth, in the hours you choose.

  • Answers from your documents

    Upload price lists, policies and FAQs. The agent answers from them and says when it doesn't know, rather than guessing.

  • Call quality scores

    Every completed call is scored for sticking to the brief, tone and whether the caller got what they needed, so you see which calls to listen to.

  • Recordings and transcripts

    Each call leaves a recording, a transcript, a short summary and the answers or booking captured from it, on the call's own page.

  • CRM and webhooks

    Sync contacts and calls to HubSpot, and send every finished call to your own systems with a signed webhook.

  • 14 languages and voices

    Pick the language and a voice, and hear a sample before you choose. One language per agent; run one agent per language.

  • Calling hours and do-not-call

    Campaigns call only in the hours you set, and numbers on your do-not-call list are never dialled by any campaign.

  • Phone numbers

    Buy a number in the app or forward the one you have. Inbound calls start arriving the same day.

What the agent does for you

  • Answers inbound calls on your number, day and night.
  • Runs outbound campaigns: surveys, feedback, follow-ups and reminders, in the hours you set.
  • Books into Google Calendar or Microsoft 365 while the caller is on the line.
  • Transfers to a person when needed, and leaves a transcript, summary and recording of every call.

Example call

Illustrative example

  1. Agent: Hello, thanks for calling. How can I help you today?

  2. Caller: I'd like to book an appointment next Thursday at 11 in the morning.

  3. Agent: Thursday at 11 AM is free. May I have your name?

  4. Caller: It's Priya.

  5. Agent: Thanks, Priya. You're booked for Thursday at 11 AM.

After every call

The line becomes the recording, and everything hangs from it.

Recording

Listen back to any call, inbound or outbound, from the call's own page.

Transcript and summary

Read what was said, a short summary, and the answers or booking captured from it.

Quality score

Completed calls are scored for sticking to the brief, tone and whether the caller got what they needed.

Speaks 14 languages, from English to Gujarati.

One language per agent; run one agent per language for a mixed customer base.

  • English
  • EspañolSpanish
  • FrançaisFrench
  • DeutschGerman
  • PortuguêsPortuguese
  • العربيةArabic
  • हिन्दीHindi
  • Hinglish
  • தமிழ்Tamil
  • తెలుగుTelugu
  • ಕನ್ನಡKannada
  • मराठीMarathi
  • বাংলাBengali
  • ગુજરાતીGujarati

Setting up the Voice AI Agent

  1. 1

    Describe the agent

    Who it is, what it may answer and what it should leave to a person. Or type one sentence and let the app write it.

  2. 2

    Give it what it should know

    Documents, prices, hours, a calendar to book into, a number to transfer to.

  3. 3

    Get a number

    Buy one in the app or forward your own. Inbound calls start arriving; campaigns run from a list you upload.

Questions about the Voice AI Agent

Which languages can the phone agent speak?

The languages listed on this page, including Hindi, Tamil, Telugu, Marathi and English. Each agent speaks one language; run one agent per language for a mixed customer base.

Can I hear what it sounds like before going live?

Yes. Every agent page has a test call you can make from the app, and each voice has a sample you can play while choosing it.

What do I get after each call?

A transcript, a short summary, the recording, and any answers or bookings the agent made. Campaigns show these per call and export to a spreadsheet.

Tell us about what you need. We'll set up an agent you can hear.

Talk to us

We usually reply within an hour.