Market research & surveys
A survey of thousands takes a call centre weeks. Your agent calls the whole list, asks your questions and gives you every answer with the transcript.
What a Batao AI agent does for market research & surveys
For market research, a Batao AI agent calls a list of respondents within the hours you set, asks your questionnaire in order, speaks the respondent's language, and records every answer with a transcript and recording. Results are shown per campaign and exported as a file, so a survey of thousands of people runs in days without a call centre.
What the agent does for you
- Calls a list of respondents within the hours you set.
- Asks your questionnaire in order and records each answer.
- Speaks the respondent's language.
- Gives you a transcript and a recording of every call, plus an export.
Phone agents speak 14 languages, from English to Gujarati.
Example call
Illustrative example
Agent: Hello, I'm calling on behalf of Field Insights for a two-minute survey about your mobile network. Is now a good time?
Caller: Okay, go ahead.
Agent: Which network do you use most?
Caller: Jio.
Agent: And how would you rate call quality, from one to five?
Setting it up for market research & surveys
- 1
Write the questionnaire
Questions in order, with the rating scales or options you want. The agent asks them exactly as written.
- 2
Upload the respondent list
Numbers with a language per person. Split large lists into campaigns per language or region.
- 3
Set hours and the opening notice
Calling hours, and the sentence the agent reads at the start to say who is calling and why.
Questions market research & surveys ask us
How many calls can it make in a day?
Thousands. Calls run in parallel inside the hours you set, so a list of five thousand is usually finished in a couple of days rather than weeks.
Can respondents answer in their own words?
Yes. Open questions are recorded as spoken and transcribed, alongside rating and multiple-choice answers, so you get both the numbers and the reasons.
What format do the results come in?
Each campaign shows every call with its answers and transcript, and exports to a spreadsheet file with one row per respondent.
Tell us about your business. We'll set up an agent you can hear.
We usually reply within an hour.